1. Agreement to Terms

By accessing our website or engaging with any PRX program, workshop, coaching service, or digital content, you ("Client," "User," or "you") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our website or services.

Performance RX Group, LLC is a performance consulting firm headquartered in San Diego, California.

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2. Services

PRX offers performance consulting, leadership development, executive coaching, public speaking training, corporate workshops, and related programs for individuals, businesses, first responder organizations, and practice owners. Specific terms, deliverables, and timelines for each engagement are outlined in a separate service agreement, proposal, or program enrollment confirmation.

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3. Eligibility

Our services are intended for individuals who are 18 years of age or older. By engaging with PRX, you represent that you meet this eligibility requirement.

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4. Intellectual Property

All content on this website and within PRX programs - including but not limited to frameworks, curricula, methodologies, slide decks, worksheets, video recordings, written materials, and proprietary tools, and all other named PRX frameworks) - are the exclusive intellectual property of Performance RX Group, LLC.

You may not reproduce, distribute, modify, publish, publicly display, or create derivative works from any PRX content without prior written consent from PRX. Unauthorized use of PRX intellectual property may result in legal action.

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5. Client Responsibilities

As a client or user of PRX services, you agree to:

• Provide accurate and complete information when registering, booking, or enrolling in services

• Engage in good faith and with a commitment to the program or engagement

• Maintain confidentiality of any proprietary materials shared during your engagement

• Treat PRX team members and other participants with professionalism and respect

• Not record, share, or redistribute any coaching session, workshop, or program content without written permission from PRX

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6. Payment Terms

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• Fees for PRX services are outlined in your service agreement or enrollment confirmation

• Payment is due in accordance with the schedule specified in your agreement

• PRX reserves the right to pause or terminate services in the event of non-payment

• All fees are in U.S. dollars unless otherwise specified

 

7. Refund and Cancellation Policy

Coaching & Consulting Engagements:
Cancellations made more than 72 hours in advance of a scheduled session may be rescheduled at no charge. Cancellations within 72 hours may be subject to a session fee. Multi-session agreements are non-refundable once the engagement has commenced.

Workshops & Group Programs:
Deposits and program fees are non-refundable after enrollment is confirmed, unless PRX cancels the event. In the case of a PRX-initiated cancellation, clients will receive a full refund or credit toward a future program.

Exceptions may be considered at PRX's sole discretion on a case-by-case basis.

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8. Confidentiality

PRX may have access to sensitive information about your business, organization, or personal circumstances in the course of providing services. We treat all client information with strict confidentiality and will not disclose it to third parties without your consent, except as required by law.

Likewise, you agree to maintain confidentiality regarding any proprietary PRX methodologies, materials, or business information disclosed to you during an engagement.

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9. Testimonials and Case Studies

With your permission, PRX may use anonymized or attributed feedback, results, or testimonials for marketing purposes. We will always seek your explicit consent before using your name, likeness, or specific outcomes in any promotional material.

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10. Disclaimer of Warranties

PRX services are provided on an "as is" and "as available" basis. While we are committed to delivering high-quality programs and measurable outcomes, we make no guarantees regarding specific results. Individual outcomes vary based on effort, implementation, circumstances, and other factors beyond our control.

To the fullest extent permitted by law, PRX disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability or fitness for a particular purpose.

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11. Limitation of Liability

To the maximum extent permitted by applicable law, PRX and its principals, employees, and contractors shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or related to your use of our services or website.

Our total liability for any claim arising from a PRX engagement shall not exceed the total fees paid by you for the specific service giving rise to the claim.

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12. Indemnification

You agree to indemnify and hold harmless PRX, its principals, employees, and contractors from any claims, losses, damages, liabilities, or expenses (including attorney's fees) arising from your violation of these Terms or your misuse of PRX services or materials.

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13. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of California, without regard to conflict of law principles. Any disputes arising from these Terms or your engagement with PRX shall be resolved through good-faith negotiation first. If unresolved, disputes shall be submitted to binding arbitration in San Diego County, California, in accordance with the rules of the American Arbitration Association.

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14. Modifications to Terms

PRX reserves the right to update these Terms at any time. Changes will be posted on this page with a revised "Last Updated" date. Continued use of our website or services after changes are posted constitutes your acceptance of the updated Terms.

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15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

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16. Entire Agreement

These Terms, together with any applicable service agreement or enrollment confirmation, constitute the entire agreement between you and PRX regarding the subject matter herein and supersede all prior communications or understandings.

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17. Contact Us

For questions about these Terms of Service, please contact:
Performance RX Group, LLC
San Diego, California
Email: contact@performancerxgroup.com
Website: www.performancerxgroup.com